FAQ
- What does Webloyalty.com do?
Webloyalty.com enables its clients - e-commerce, e-travel and e-subscription sites - to further monetize their Web site traffic by offering reward, discount and protection programs to their customers.
Webloyalty.com provides value to its clients - more than 150 online retail, travel and subscription services sites - by offering the potential to increase e-business revenue, site visits and mindshare with customers.
Webloyalty.com also provides value to its more than two million members - the customers of the online businesses mentioned above - by offering incentives for additional purchases at their favorite online sites as well as discounts on travel, dining in popular restaurants or cash back rebates from hundreds of top online retailers.
Additionally, Webloyalty.com markets and manages the Official NASCAR Membership Club, a site which enables NASCAR fans to interact with their favorite drivers and other fans and to access merchandise, information and discounts on race tickets and travel.
Webloyalty.com continues its commitment to responsible marketing and value-added, customer-friendly subscription services.
- When was Webloyalty.com founded? What is the concept behind the company?
Webloyalty.com was founded in 1999 during the Internet "bubble" years by direct marketing entrepreneurs. The original premise was to bring the cross-selling instituted in brick and mortar retail environments to virtual retail environments. Through that focus, Webloyalty.com evolved into a leading technology-based, online marketing services company.
- How many people does Webloyalty.com employ? Is Webloyalty.com currently profitable?
Webloyalty.com employs over 300 people in its offices in Connecticut, California and England.
A privately-held company, Webloyalty.com generated revenues of $143.9 million in 2006, a 33 percent increase from 2005. Webloyalty.com has had 16 consecutive quarters of operating profitability and a 37 percent compound annual growth rate over the past 3 years.
- What makes Webloyalty.com a technology-based, online marketing services company?
Webloyalty.com created and built its own proprietary, rules-based technology platform that enables large-scale, direct marketing testing and offer-optimization activities. Database algorithms anticipate the interests and preferences of potential members.
- What services does Webloyalty.com offer its members?
Reservation Rewards, an entertainment and travel program, provides discounts of up to 50 percent off top attractions and dining at popular restaurants.
Shopper Discounts and Rewards, a shopping discount program, benefits it members with cash back from purchases at hundreds of top online retailers.
Travel Values Plus, a travel discount and protection program, benefits including up to 50 percent off hotel reservations and up to $500 discounts on airline tickets.
Wallet Shield, a credit monitoring and identity theft protection program, provides credit reports, credit monitoring and $25,000 identity theft insurance.
Buyer Assurance, a shopping protection program, members have access to $2,000 best price guarantee protection and a $1,000 credit card fraud protection.
Distinctive Privileges is an exclusive program providing discount and protection programs such as concierge service, theme park and movie ticket discounts, lost / delayed baggage protection, credit card fraud protection and hotel fire protection.
Official NASCAR Membership Club, the only official fan membership organization licensed by NASCAR, enables fans to access exclusive events, information, merchandise, deals, discounts and other benefits.
- What is Webloyalty.com's cancellation process?
Webloyalty.com makes it easy for members to cancel with a strict "no hassle / no re-sell" policy. Members may choose one of three different methods to cancel including calling a toll free number or an interactive voice response (IVR) system or sending an email message.
- What is your cancellation rate?
Webloyalty does not disclose its cancellation rates for competitive reasons. The company benefits from having satisfied members who actively use the services.
